Student Feedback Administration
Surveys play a crucial role in gathering feedback and insights from both college students and faculty, helping institutions make informed decisions to improve academic programs, campus services, and overall campus life. In today’s educational environment, gathering feedback from students and faculty is vital for understanding experiences, improving academic programs, and enhancing campus life. Below you will find resources for paper-based and online administration resources for surveys.
To explore the feasibility of moving towards online student feedback surveys for potential College-wide adoption, the Division of Strategy and Institutional Effectiveness piloted an online product - Watermark's Course Evaluations & Surveys (CES, formerly EvaluationKIT) between Fall Term 2016 and Summer Term 2019 that allows student feedback surveys to be generated and tabulated electronically with an easy integration through the Learning Management System (Canvas).
During this implementation process, faculty were not be penalized for low response rates due to shortened administration windows, user error, or software/technical errors.
Students can complete their surveys by computer, tablet, or phone. The surveys are 100% anonymous. The data is collected in Course Evaluations & Surveys (CES, formerly EvaluationKIT). The surveys (Classroom and Alternate) are the same surveys that have always been used for the College’s Student Feedback Administration.
Course Evaluations & Surveys (CES, formerly EvaluationKIT) offers built-in reporting features that allow instructors and administrators to view results in reports, bar-charts, and even download the raw data files. Instructors and administrators can access results within a few clicks and view summary reports for the courses they teach or the areas they oversee.
Responsibilities
Opt-out
This option is only available for Continuing Contract faculty in the Fall Term.
Continuing Contract faculty who choose not to participate, must complete the Opt-out Form no later than the last Friday of September.
This option is limited to Continuing Contract Faculty with a start date prior to Fall 2019 planning a paper-based administration for In-person and Blended courses.
Opt-in
This option is only available for Continuing Contract faculty in the Spring Term.
Continuing Contract faculty who choose to participate, must complete the Opt-in Form no later than the last Friday of January.
Response Rates
Below are the response rates for the Online Student Feedback Administration since Fall 2022.
View data from previous Academic Years
Alternative Surveys are administered in courses such as Co-Op, Independent Studies, Competency-based Education and MDC Online.
Classroom Surveys are administered in traditional classroom courses, including Web-enhanced, Blended and Labs. The last administration was Fall 2019.
| Fall 2023 | Fall 2024 | Spring 2023 | Spring 2024 | Spring 2025 | Summer 2023 | Summer 2024 | |
|---|---|---|---|---|---|---|---|
| Courses | 8,460 | 9,395 | 4,537 | 5,546 | 5,801 | 2,737 | 3,725 |
| Responses | 106,170 | 123,340 | 52,348 | 64,229 | 71,257 | 38,891 | 43,413 |
| Enrollment | 168,560 | 182,329 | 80,854 | 92,498 | 108,803 | 55,660 | 63,764 |
| Response Rate | 63% | 68% | 65% | 69% | 65% | 70% | 68% |
Note: Since Summer 2020 this survey has been used for all courses
Paper-based student feedback administration documents are available in our Paper-based Student Feedback Archives.